Data Protection Policy

Ti999 Privacy Policy: Our Commitment to Protecting Your Information

Everything about how your personal information is collected, stored, and used on ti999 is explained here in plain, easy-to-understand language. Your privacy is our top priority.

Last Updated: January 2026

How We Keep Your Information Secure

The six core pillars of ti999's Privacy Policy — keeping your data safe.

SSL Encryption

All your information is protected with 256-bit SSL encryption. Your data stays secure at every step — from login to payment.

No Sale of Data

Ti999 never sells your personal information to third parties. Your data is used solely for operating the platform.

Access Control

Only authorized personnel can access the necessary data. All access is logged and audited regularly.

Secure Data Storage

Your information is stored on secure servers that undergo regular backups and security checks.

Your Consent Comes First

Your consent is obtained before sending any marketing or promotional communications. You can unsubscribe at any time.

Regular Policy Reviews

Ti999's Privacy Policy is regularly reviewed and updated to keep pace with changes in technology and applicable laws.

1 Role

Ti999 is a trusted online gaming platform for Bangladeshi players. When you register, play games, or use any of our services, we collect certain personal information. This Privacy Policy clearly explains what that information is, why it is collected, how it is used, and how well it is protected.

This Privacy Policy applies to the ti999 website, mobile app, and all digital services. By using the platform, you are considered to have agreed to the terms of this policy. Please read it carefully before getting started.

Please Note: This policy is written in plain, accessible language so every user can understand it easily. If you have any questions, feel free to contact our support team.

2 What Information We Collect

Ti999 collects two types of information — data you provide directly, and data collected automatically while you use the platform.

Information Provided Directly

  • Full name and date of birth
  • Mobile number and email address (if applicable)
  • National ID (NID) or other identity documents
  • BKash or Nagad mobile banking number
  • Address information (where required)

Automatically Collected Information

  • IP address and device type
  • Browser Type & Version
  • Time and duration of platform access
  • Pages visited and games played
  • Transaction history and amounts
  • Cookies & Session Data

Why is this information needed? This information is essential for keeping your account secure, completing payment transactions, and meeting legal obligations.

Types of Data When It Is Collected How Long It Is Retained
Registration Details At the time of account registration 5 years after account closure
KYC Documents At the time of verification Until legally required
Transaction History Per each deposit/withdrawal Minimum 5 years
Gaming Logs Time spent playing games 1 Year
Cookie Data Per platform visit 30 Days to 1 Year

3 How your information is used

Ti999 uses your information only for specific, legitimate purposes. Your data will never be used for any purpose that has not been communicated to you in advance.

  • Account Management: For registration, login, password reset, and profile updates.
  • Identity Verification: As part of the KYC process to verify your age and identity.
  • Payment Processing: To process deposit and withdrawal transactions.
  • Fraud Prevention: To detect unusual activity and protect your account.
  • Customer Support: To resolve your issues and provide support.
  • Promotions & Bonuses: To send you relevant offers (only with your consent).
  • Legal Compliance: To comply with applicable laws and the requirements of regulatory authorities.
  • Platform Development: To analyze user behavior and improve the overall gaming experience.

Our Policy: ti999 never sells your information to advertisers, data brokers, or third parties. This is a non-negotiable core principle.

4 Who your information is shared with

In limited circumstances, ti999 may share your information with certain trusted third parties. In each case, strict confidentiality agreements are in place.

Data Sharing Scenarios

  • Payment Processors: Minimum information required to process transactions via bKash and Nagad.
  • KYC Provider: Approved identity verification service providers.
  • Legal Authorities: Upon a valid court order or lawful request from a government authority.
  • Fraud Prevention: With relevant authorities in investigations related to money laundering or other financial crimes.
  • Technology Partners: Service providers essential to platform operations (servers, cybersecurity).

Important: In each of the cases mentioned above, only the minimum necessary information is shared. No partner is permitted to use your data for their own purposes.

5 Cookie Policy

Ti999 uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help the platform remember your preferences.

Cookie Types

  • Essential Cookies: For login sessions and security — the platform cannot function properly without these.
  • Functional Cookies: For remembering language preferences and layout settings.
  • Analytics Cookies: To understand which pages are used most frequently (not personally identifiable).

You can manage or delete cookies through your browser settings. However, disabling essential cookies may limit certain platform functionality.

6 Security Measures

Ti999 has implemented industry-standard technical and administrative measures to protect your information.

  • All data transfers are secured with 256-bit SSL/TLS encryption.
  • Passwords are stored using bcrypt hashing — no plain text is ever saved.
  • Regular security audits and penetration testing are conducted.
  • Automated alerts are active for suspicious logins or transactions.
  • Staff access to information is limited to what is strictly necessary (least privilege principle).
  • Data backups are stored regularly in secure locations.

Your Responsibilities: Never share your password with anyone. If you notice any suspicious activity, contact our support team immediately.

7 Your Rights

As a ti999 user, you have important rights over your own information. Contact our support team to exercise any of these rights.

Your Information Rights

You have full control over your data on ti999.

Right to Access

If you would like to know what information we hold about you, submit a request and we will respond within 30 days.

Right to Rectification

If any of your information is incorrect, you may request a correction. You can also update it directly from your profile page.

Right to Erasure

After account closure, you may request deletion of your information, subject to any legal retention obligations.

Right to Restrict Processing

You may request that the use of your data be restricted for specific purposes, such as opting out of marketing.

Data Portability

You may request an export of your data in a standard, portable format.

Right to Object

You have the right to object to any type of data processing, particularly marketing communications.

8 Data of Minors

Ti999 is strictly for users aged 18 and above. We do not knowingly collect information from minors. Age is verified at registration, and if any user creates an account with a false age, that account will be immediately closed and all associated data will be deleted.

If you find out that a minor is using ti999, please notify our support team immediately — we will take prompt action.

Please Note: Age verification for 18+ is one of ti999's top priorities to ensure responsible gaming.

9 Privacy Policy Updates

Ti999 may update this Privacy Policy at any time. When changes are made, the following steps will be taken:

  • The "Last Updated" date at the top of this page will be revised accordingly.
  • Important A notification will be posted on the platform for any significant changes.
  • Continued use of the platform after an update will be considered acceptance of the revised policy.

We recommend reviewing this page from time to time. If you object to any changes, please contact us or submit a request to close your account.

10 Contact Us

For any questions, requests, or complaints regarding our Privacy Policy, please reach out to our support team. We typically respond within 24–48 hours.

Email: [email protected]
Support: Reach us directly via live chat
Business Hours: 7 days a week, 24 hours a day

To exercise your data rights, request deletion of your information, or report a privacy concern, contact us at the address above. All requests are handled with strict confidentiality.

FAQs

Answers to the most frequently asked questions about our Privacy Policy.

No, ti999 never sells your personal information to third parties. Limited data is only shared with specific partners for payment processing, identity verification, or legal requirements, and solely under strict confidentiality agreements.

ti999 keeps your information secure through 256-bit SSL encryption, bcrypt password hashing, and regular security audits. Automated systems are in place to detect suspicious activity. That said, always use a strong password and never share it with anyone.

Yes, after your account is closed you can request deletion of your data, except where we are required to retain it by law (such as financial transaction records). Contact our support team and we will initiate the process, completing it within 30 days.

You can turn off analytics and functional cookies, but disabling essential cookies required for login sessions may prevent you from staying logged in or playing games on the platform. Cookies can be managed through your browser settings.

You can opt out of marketing communications at any time by contacting our support team. Marketing messages will be stopped within 7 business days of your request. However, important account-related messages (such as transaction confirmations) will continue to be sent.

For any significant changes to the Privacy Policy, a notification will be posted on the platform and the "Last Updated" date at the top of this page will be revised. We recommend checking this page periodically.

Your privacy is protected — get started now

You've read the ti999 Privacy Policy — go ahead and register with confidence and enjoy a safe gaming experience.

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